Privacy & Terms

Please review the following Privacy & Terms carefully.

This Agreement (the 'Agreement' or the 'Terms of use') is a legally binding contract between you ('You') and BallersGold ('BallersGold') regarding your access to and use of its website (the 'Site'), our services ('Runescape In-Game GP') as well as your use of BallersGold's various services such as purchasing, selling or swapping of RSGP. The information that is contained in the website and website's live chat will be kept private and confidential to you ('You') only. The information contained therein and its copyright and trademark policies. By accessing the website, you agree to the terms and conditions as outlined in this legal notice. BallersGold reserves the right to change these terms and conditions from time to time at its sole discretion. Your use of our services following any such change constitutes your agreement to follow and be bound by the terms as changed. By clicking the "I Agree" Button or accessing our website, you are agreeing that you have read, understood and agree to be bound by this agreement.

1. BallersGold Services

2. Identity Verification

3. Customer's Duties

4. Acceptance

5. General

6. Users under the age of 18

7. Refund Policy

8. Privacy Policy

1. BallersGold Services

1.1 This website is owned by Geruta LLC. BallersGold was founded in June, 2017 by Mantas also known as iBallHard. BallersGold acts as a middleman for Runescape - both RS3 and OSRS - players who sell and buy various in-game items - gold, accounts, and power leveling services.

2. Identity Verification

2.1 We reserve the right to request for Identification Documents to verify your identity. In some cases, BallersGold's requires ID, address proof or other verification documents to avoid frauds. Failure to comply to this may result in a failed transaction and refusal of service.

2.2 BallersGold's agents reserves the right to decline and refuse your transaction at any point before the trade is being done if you can't produce the necessary documents.

2.3 Customer's ID pictures that has been sent to us would not be disclosed by any agent to third parties unless they have been a fraud or any issue in the payment.

2.4 In the case of a fraud, We will provide the documents to our payment processors such as Paypal, Skrill, Banks to verify our authenticity. If a legal dispute is filed, we will not hesitate to provide your personal documents to legal authorities and courts.

3. Customer's Duties

3.1 BallersGold is not associated with Jagex Ltd in any way, shape or form. We will inform customers to refrain violating, infringing or making any illegal action in regards to Intellectual Property Rights of Jagex Ltd.

3.2 By accessing our website, any extended platforms such as Facebook page, Twitter, Instagram and Forums. After reviewing the content within the site's information concerning BallersGold, you declare that you are not employed or affiliated with Jagex Ltd in any way possible.

3.3 You accept that by purchasing from our services, you are aware that you cannot dispute any purchase with BallersGold after the service is done and you agree that you will not violates the rules by Chargebacks stipulated in any payment method provided by BallersGold.

3.4 You accept that if you chargeback, you are abusing the system imposed by BallersGold. Breach of terms implemented by BallersGold in this page, you accept full liability in Court.

3.5 You accept that failure to follow any of the agreement may result in your purchase being voided.

Transactions done on another platform other than www.ballersgold.com will not be entertained if there was any fraud involved.

4. Acceptance

4.1 By accessing our website, you have accepted our Terms of Service. You are also accepting that you agree to the terms and other rules that are applied. If you choose to decline this agreement, you are prohibited from using our services or accessing our website.

4.2 Please do read through all our terms and conditions before coming to an agreement with us. We highly advise you to review the sections thoroughly and abide by all the information stated in this contract. Legal rules applies to every section as we respect and abide by the Law. By agreeing, you are fully aware of all the content on the document before moving forward to use our services.

4.3 Any modifications of terms and conditions proposed by customers will be subjected to be reviewed by our agents and may be voided if such terms are not agreed by both parties. Failure on any point of agreement of both parties, the purchaser and vendor, the typed out online agreement will fail.

5. General

5.1 BallersGold services are attained from www.ballersgold.com. No other sites are allowed to use our name or any form of service impersonation directed at BallersGold.

5.2 BallersGold are not representing any other company or ownership and are not affiliated with Jagex Limited in any way.

5.3 BallersGold reserves the right to alter or mend it's conditions, terms and policies with or without prior notice to clients, members and visitors to www.ballersgold.com at any point of time. It is your sole responsibility to keep close watch of amendments done and thoroughly read through everything before using our service.

6. Customers under the age of 18

6.1 If you are below the age of 18, you are a minor. The legal age to purchase an online goods or service without parental guidance is 18 and above. If you are below the age of 18, please do seek parental guidance in accordance with our terms and conditions and privacy policy before purchasing our services. We may ban or stop any account from purchasing if we receive a complaint by the parent or guardian.

7. Refund Policy

7.1 Upon completion of the trade, customers will not have an option to refund. Please do revise carefully and make a decision before doing the trade. No refund policy after trade is implemented as there are many frauds around. Ample time is given to customers before they come to a decision. Our 24/7 Live Agents will be online to answer any questions.

7.2 In any case that we are unable to deliver your purchased goods within 24 hours, a full refund will be issued. You can either approach our agents online or email sales@ballersgold.com after 24 hours to receive your refund.

7.3 BallersGold will not refund customers if your account has been banned on Runescape for Real World Trading offence. We do not have any RWT related bans on any of our accounts or customers.

8. Privacy Policy

8.1 Customer's identification documents and information that has been sent to us would not be disclosed by our agent to third parties unless they have been a fraud or any issue in the payment.

8.2 Information we get from your use of our services will not be compromised unless there has been a fraud in play. Your personal particulars such as your address, emails and phone number will not be diclosed to anyone. The only people that will be able to view your personal particulars will be, BallersGold Agents. However in the case of a dispute, Legal authorities and payment processors will have all rights to view them if they request for it.

8.3 This privacy policy applies so that customers have the best customer service possible. Privacy policy may change from time to time. We will not reduce your rights under this privacy policy without your explicit consent. In any case of amendments to be done to our privacy policy, we will provide a notice.

8.4 Privacy and Security are our upmost priority. We want customers to feel safe and therefore we uphold a tight privacy policy. We will keep record of conversations you have with our agents in any case that we might need to bring it up, it would not be a hassle to find it.

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